Privacy & Policy
Last updated: 12 June 2025
ClearHire AI (“ClearHire,” “we,” “us” or “our”) provides an AI-powered hiring-assistant software-as-a-service platform (“Platform”) that helps employers and recruitment teams surface, evaluate and communicate with job candidates more efficiently. This Privacy Policy explains how we collect, use, disclose and safeguard Personal Data when you (i) visit www.clearhireai.com, (ii) create an account or log in to the Platform, or (iii) otherwise interact with us.
1 Definitions
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or can reasonably be linked to an individual. |
| Customer | The business entity that subscribes to the Platform and controls how candidate data is processed. |
| Candidate | A job applicant whose data is processed by the Platform on behalf of the Customer. |
| Controller / Processor | As defined under the EU GDPR. Customers are Controllers of Candidate data; ClearHire acts as their Processor. |
2 Scope
- This Policy covers data that ClearHire processes as a Controller (e.g., account, billing and marketing data).
- Candidate data ingested into the Platform is processed as a Processor under the Customer’s instructions and the applicable Data Processing Addendum (DPA).
3 What We Collect
| Category | Examples | Source |
|---|---|---|
| Account Data | Name, business email, phone, role, company, password hash | You provide via sign-up |
| Billing Data | Company address, VAT / tax ID, payment card details (tokenised) | You / payment processor |
| Platform Usage | Log-ins, pages viewed, features clicked, IP, device/browser | Collected automatically |
| Candidate Data | CV/Résumé, cover letter, assessment scores, email address, interview notes | Uploaded or synced by Customer |
| Analytics & Cookies | Site interactions, referral source, marketing campaign tags | Cookies / tracking pixels |
We do not knowingly collect information from children under 16.
4 How We Use Personal Data
| Purpose | Legal basis (GDPR) |
|---|---|
| Provide, secure and maintain the Platform | Art 6(1)(b) Contract |
| AI ranking, matching and outreach features requested by Customer | Art 6(1)(b) Contract |
| Billing and account management | Art 6(1)(c) Legal obligation / (b) Contract |
| Product analytics and service improvement (aggregated & pseudonymised) | Art 6(1)(f) Legitimate interest |
| Marketing ClearHire services to business contacts | Art 6(1)(f) Legitimate interest; you may opt out |
5 Disclosure to Third Parties
- Service providers — cloud hosting (AWS eu-west-1 / us-east-1), email delivery (SendGrid), payment processing (Stripe).
- Professional advisers — lawyers, accountants, auditors.
- Legal requirements — to comply with subpoenas, court orders or defend our rights.
- Business transfers — in connection with a merger, acquisition or asset sale (we’ll notify you).
We never sell Personal Data.
6 International Transfers
Data may be transferred to and processed in the United States or EU, each protected by Standard Contractual Clauses and ISO 27001-certified data centres. Customers can request EU-only storage.
7 Retention
| Data type | Retention rule |
|---|---|
| Account & billing | 7 years after account closure (tax / audit) |
| Candidate data | Until Customer deletes it or 30 days after subscription ends |
| Analytics logs | 14 months, then aggregated |
8 Security
- AES-256 encryption at rest, TLS 1.3 in transit
- Role-based access control (RBAC), SSO / SCIM options
- 99.95 % uptime SLA; nightly backups
- Annual SOC 2 Type II audit & PEN tests
9 Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to access, correct, delete or port your Personal Data and to object or restrict certain processing.
Submit requests to privacy@clearhireai.com. We’ll respond within 30 days.
10 Marketing Communications
You can unsubscribe at any time via the link in those emails or by emailing privacy@clearhireai.com.
11 Changes to This Policy
We will post any revisions on this page and update the “Last updated” date. Material changes will be notified by email or in-app at least 30 days in advance.
12 Contact
GLOBAL TECH LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801 USA
If you believe we have not resolved your concern, EU/UK individuals may lodge a complaint with their local Data Protection Authority.
