Terms & Conditions
Last updated: 12 June 2025
These Terms & Conditions (“Terms”) form a legally binding contract between you (“Customer,” “you,” or “your”) and ClearHire AI Inc.,1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801, USA
(“ClearHire,” “we,” “us,” or “our”) governing access to and use of the ClearHire AI software-as-a-service platform, related sites, mobile apps, APIs, documentation, and support services (collectively, the “Services”).
PLEASE READ CAREFULLY. By creating an account, clicking “I agree,” or using the Services, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Services.
1 Definitions
- “Candidate Data” – résumés, applications, assessments, interview notes or any personal information about job applicants that Customer uploads or syncs to the Services.
- “Customer Content” – job descriptions, scorecard criteria, email templates and other materials provided by Customer.
- “Order Form” – the online checkout, price quotation or other document specifying your subscription plan, term and fees.
2 Services
2.1 Functionality. ClearHire AI uses large-language-model technology to parse Candidate Data, generate “Fit Scores,” automate candidate messaging and provide recruitment analytics.
2.2 Beta Features. Features labeled Beta, Preview or similar are provided “as is,” may be modified or discontinued at any time, and are excluded from any SLAs.
2.3 Free Trial. New Customers may access the Services for up to 14 days without charge. At trial expiry, continued use requires selecting a paid plan; otherwise the account is suspended and Candidate Data may be deleted after 30 days.
3 Subscription, Fees & Payment
3.1 Plans. The Services are offered under the Growth, Enterprise or other plans described on our website or an Order Form.
3.2 Billing. Fees are billed monthly or annually in advance to the payment method you provide. All fees are non-refundable except as required by law or expressly stated in Section 9.
3.3 Auto-Renewal. Subscriptions renew for successive terms equal to the initial term unless either party gives at least 30 days’ notice before renewal.
3.4 Taxes. Prices exclude taxes. You are responsible for VAT, GST, sales or similar taxes, except taxes on ClearHire’s US income.
4 Customer Responsibilities
4.1 Lawful Use. You will use the Services only for lawful recruitment purposes and in compliance with all applicable employment, privacy, anti-discrimination and export-control laws.
4.2 Access Credentials. You must keep account credentials confidential and promptly notify us of any unauthorised access.
4.3 Candidate Notices. You are solely responsible for providing any notices or obtaining any consents required from Candidates under data-protection or labor laws.
4.4 Prohibited Content. You may not upload content that is illegal, obscene, infringing, or that encourages violations of law.
5 Intellectual Property
5.1 Ownership. ClearHire retains all IP rights in the Services and underlying models. Customer retains all IP rights in Customer Content and Candidate Data.
5.2 Licence to ClearHire. You grant ClearHire a non-exclusive licence to use Customer Content and Candidate Data solely to deliver and improve the Services, and to generate de-identified aggregate analytics.
6 Data Protection & Security
6.1 Processor Role. For Candidate Data, ClearHire acts as a “processor” and Customer as “controller” under GDPR (or equivalent roles under other laws).
6.2 DPA. Our Data Processing Addendum applies and is incorporated by reference.
6.3 Security Measures. We maintain industry-standard administrative, technical and physical safeguards (AES-256 at rest, TLS 1.3 in transit, SOC 2 Type II data centers).
7 Third-Party Integrations
The Services may integrate with ATS, HRIS, email or calendar providers. Use of third-party services is governed by their terms, and ClearHire is not responsible for those services.
8 Warranties & Disclaimers
8.1 Mutual Authority Warranty. Each party represents it has the authority to enter into these Terms.
8.2 Performance Warranty. ClearHire warrants that the Services will materially conform to documentation and that paid plans will achieve 99.9 % monthly uptime. Your exclusive remedy for breach is service-credit equal to one week of fees.
8.3 AI Disclaimer. Fit Scores and AI-generated suggestions are probabilistic and are provided for informational purposes only. Customer remains responsible for final hiring decisions.
8.4 “As-Is” Except as Above. Except as expressly stated, the Services are provided “as is” without warranties of any kind, express or implied (fitness, merchantability, non-infringement).
9 Limitation of Liability
9.1 Indirect Damages Exclusion. Neither party is liable for indirect, consequential, special or punitive damages.
9.2 Cap. Each party’s aggregate liability under these Terms is limited to the fees paid or payable by Customer in the 12 months preceding the claim, except liability for (i) breach of confidentiality, (ii) IP indemnification, or (iii) gross negligence or willful misconduct.
10 Indemnification
10.1 By ClearHire Ai. We will defend and indemnify Customer against third-party claims that the Services infringe IP rights, provided you promptly notify us and cooperate.
10.2 By Customer. You will defend and indemnify ClearHire against claims arising from (i) Customer Content or Candidate Data, (ii) use of the Services in violation of these Terms or law.
11 Suspension & Termination
11.1 Suspension. We may suspend access for non-payment or if your use poses a security risk.
11.2 Termination for Cause. Either party may terminate for material breach not cured within 30 days of notice.
11.3 Effect. Upon termination, Customer access ceases. We retain Candidate Data for 30 days for export, then delete it.
12 Governing Law & Dispute Resolution
These Terms are governed by California law, excluding conflict-of-laws rules. Disputes will be resolved by binding arbitration in San Francisco under the AAA Commercial Arbitration Rules. Either party may seek injunctive relief in any competent jurisdiction.
13 Amendments
We may modify these Terms on 30 days’ notice via email or in-app. Continued use after the effective date constitutes acceptance.
14 Entire Agreement
These Terms, the Privacy Policy, any signed Order Forms and DPA constitute the entire agreement and supersede all prior proposals or agreements.
15 Contact
Questions? → legal@clearhireai.com or the postal address above.
By clicking “Subscribe,” “Sign Up,” or otherwise using the Services, you acknowledge that you have read, understood and agree to these Terms & Conditions.
